Account Management

User ID information cannot be automatically recovered. If you have forgotten or lost your User ID, contact .

If you have forgotten or lost your password, there is a Password Reset process that you can use to change your old password to a new password. To Reset a Password: Click on the Forgot Password? link located beneath the Passwor...

Passwords will need to be changed at least once every year. If you do not change your password on your own, your password will expire one year from the day you first began using it. When your password expires, you can still log in as normal. However...

An account becomes locked when there are outstanding charges against the account. This can occur if you perform a filing and the credit card on file has expired or otherwise become invalid. If your account is locked, you will not be able to use the...