Updated Articles

  1. Hiding Sensitive Information

    You may find that you would like to obscure sensitive EDGAR information when accessing your libraries of EDGAR data or your EDGAR settings. You can use your User Preferences to hide EDGAR CCC information wherever it appears while you work on-line. Y...
  2. Showing Sensitive Information

    You may find that you would like to show certain information when accessing your libraries of EDGAR data or your EDGAR settings. You can use your User Preferences to show EDGAR CCC information wherever it appears while you work on-line. You can also...
  3. Checking the Status of Your EDGAR Filings

    After submitting a filing to EDGAR, you will want to check the status of the filing to see if the filing was accepted or suspended. Checking the status of a filing is simple but you should be aware that, depending on the volume of filings being proc...
  4. Locating the Software Installation Directory

    The software will be installed in your Windows user area to ensure that you will always have the appropriate Windows permission level to use the software. To check your installation, you may be interested in locating the software installation direct...
  5. Troubleshoot: After downloading the Launcher, the software doesn't open

    If you encounter an issue where the software won’t open even though you have downloaded and properly installed the Launcher application, there are some steps you can try. This article addresses those issues that do not display an error message or do...
  6. Interpreting Launcher error codes

    If the Launcher application encounters an error when attempting to launch the software, you will typically be supplied with an error message that contains an error code. The error code will help you decipher the problem that was encountered and take...
  7. Recovering Your User ID

    User ID information cannot be automatically recovered. If you have forgotten or lost your User ID, contact .
  8. Resetting Your Password

    If you have forgotten or lost your password, there is a Password Reset process that you can use to change your old password to a new password. To Reset a Password: Click on the Forgot Password? link located beneath the Passwor...
The information contained in this knowledge base is provided for informational purposes only and not for the purpose of providing legal advice.